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Frequently Asked Questions

Can I return an item?

Here at Octave Music we want the items that you purchase to work for you! If you need to return or exchange something to suite your needs please visit our returns policy page.

Can Items be delivered to my school?

Yes! Please have your school band director call us 1-888-327-4184 and set up this option for your school. Then we will deliver your products to your school for free! (Currently only offered in Elkhart County Indiana)

Does Octave Music do school bids?

Yes! We can help your school obtain the musical instruments and musical accessories that you need. Octave Music will work with our suppliers and provide you with a custom quote for your unique project.

How do I know which saxophone mouthpiece to buy?

Saxophone mouthpieces certainly have a lot of different options. To help you sort them out, check out our saxophone mouthpiece buyers guide.